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Get quality technical support to make best use of SafeSquid

SafeSquid as a product has a truly global outlook. An extensive documentation is available, that can help to improve your understanding of the product.

Mere installation of SafeSquid takes less than 3 minutes. But then you would surely want more than that. We do believe that you would want some reliable assistance to translate your CIAP into SafeSquid's rules; or configure log-analysers and a host of other third-party software that are compatible with SafeSquid; or set-up clusters, etc.

We strongly believe that most people who put SafeSquid into production environments, would measure a solution's reliability by not just the software's features but availability of support, whenever required. Technical Support ranges from helping a Linux newbie in setting up the server to use, and extends to addressing the issues that would appear only during a complex network architectural demand.

Good Customer Support has always been SafeSquid's most important USP. Delivering the benefits of SafeSquid to users all around the world, has been one of the key focus areas, since the very inception of the product. Just as the development team researches to improve the benefits delivered by SafeSquid, the Tech Support too improvises, to bring newer ways of helping you to get the best out of SafeSquid.


How does it work?

The first step is to register yourself on the SafeSquid support center. The registration is free of all charges and has no purchase obligations.

  • The Support center hosts hundreds of real-life questions and answers, made by a variety of people. A little search might reveal the suitable answers to your questions.
  • The username chosen by you for registration, allows you to download the latest version of SafeSquid from http://downloads.safesquid.net/
  • Registered users can post their queries on the Support Forums, and expect a quick response.
  • Registration also helps you to request for various forms of web-based Remote Assistance, like GoToMeeting & RemotePC sessions.

Quick Software Trouble-shooting Support

If you wished somebody to fix your deployment of SafeSquid, and any of the possible PAM modules, add-ons, log-analysers etc, then requisitioning a gotomeeting session, is ideally suited.