Unable to do group chat on Skype

Unable to do group chat on Skype

Postby dinesh3230 » Tue Sep 15, 2015 12:16 pm

Hello,

I am using SafeSquid SWG for linux. My SafeSquid version is Secure Web Gateway Edition - VERSION - 2015.0822.1930.3 - BUILD - 20150822.
I am able to chat individually on Skype but unable to chat in group. Please assist.
dinesh3230
 
Posts: 8
Joined: Mon Sep 14, 2015 2:46 pm

Re: Unable to do group chat on Skype

Postby sujeeth » Thu Sep 24, 2015 10:31 pm

Hi Dinesh,

Can you please give us more information on this issue. Please let us know if you have blocked skype by creating the policies. Could you check the log information and give us the native and extended log while trying to group chat in skype. Also ensure that the log level is set to debug when capturing the logs.

For increasing the log level to debug, you need to modify the LOGLEVEL parameter in the startup.conf file and restart the safesquid service. You could use https://www.safesquid.com/content-filtering/safesquid-log-analyzers link for doing so. For restarting the serive, you need to run the command "/etc/init.d/safesquid restart"
Regards,
Sujeeth Kumar Kamulu
SafeSquid Labs.
sujeeth
 
Posts: 7
Joined: Mon Feb 16, 2015 6:10 pm

Re: Unable to do group chat on Skype

Postby dinesh3230 » Thu Sep 24, 2015 11:30 pm

Hi,
I did not create any policy in Safesquid to block Skype. Skype is allowed for all users.
dinesh3230
 
Posts: 8
Joined: Mon Sep 14, 2015 2:46 pm

Re: Unable to do group chat on Skype

Postby samidha12 » Tue Sep 29, 2015 6:38 pm

I am using SafeSquid SWG for linux. My SafeSquid version is Secure Web Gateway Edition - VERSION - 2015.0822.1930.3 - BUILD - 20150822.
When I am accessing Skype through proxy with no direct internet for chatting, I am able to message for one-on-one. Whereas when I tried for group messaging I’m unable to do. It was observed that from desktop machine with direct internet access where able to interact in group message. At the Same time people with no direct access couldn't interact at all.
Find extend logs with no direct Internet as below.

Extended Logs:
"1443526607.660-187-192.168.221.200-8080" "12" "192.168.0.13" "anonymous@192.168.0.13" "187" "29/Sep/2015:17:06:47" "CONNECT" "connect://apps.skype.com:443/" "200" "0" "-" "Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/7.0)" "-" "-" "-" "default""192.168.221.200:8080"
"1443526607.729-188-192.168.221.200-8080" "11" "192.168.0.13" "anonymous@192.168.0.13" "188" "29/Sep/2015:17:06:47" "CONNECT" "connect://apps.skype.com:443/" "200" "0" "-" "Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/7.0)" "-" "-" "-" "default""192.168.221.200:8080"
"1443526787.525-189-192.168.221.200-8080" "17568" "192.168.0.13" "anonymous@192.168.0.13" "189" "29/Sep/2015:17:10:05" "CONNECT" "connect://apps.skype.com:443/" "200" "0" "-" "Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; Trident/7.0)" "-" "-" "-" "default""192.168.221.200:8080"
"1443527771.976-195-192.168.221.200-8080" "317" "192.168.0.13" "anonymous@192.168.0.13" "195" "29/Sep/2015:17:26:12" "CONNECT" "connect://static.asm.skype.com:443/" "200" "0" "-" "WinINet HttpStack/16" "-" "-" "-" "default" "192.168.221.200:8080"
"1443527773.330-196-192.168.221.200-8080" "44" "192.168.0.13" "anonymous@192.168.0.13" "196" "29/Sep/2015:17:26:13" "CONNECT" "connect://static.asm.skype.com:443/" "200" "0" "-" "WinINet HttpStack/16" "-" "-" "-" "default" "192.168.221.200:8080"
samidha12
 
Posts: 8
Joined: Tue Sep 29, 2015 4:07 pm


Return to SafeSquid for Linux

Who is online

Users browsing this forum: No registered users and 1 guest

cron